In business it is well known that gaining the satisfaction from customers you serve can help a company grow. When this area starts to weaken then immediate attention must be taken to figure out what is going on. It is important to find out why there is low customer satisfaction in order for the business to succeed. Once the areas of weakness have been acknowledged then training your employees to improve in these areas is vital.
A good way to do this is with a visual presentation. These types of presentation along with conversation help engage your employees and get the main points covered. By using the free fishbone diagram template that is available for download on this page, you can create a professional eye-catching visual presentation to discuss these important matters with your staff. The template is easy to use and customize. Compatible with Microsoft PowerPoint 2007 or later.
How to Use the Fishbone Diagram Template
- Download the free fishbone diagram template to your computer and save it to any file destination you prefer.
- Once you have downloaded the file open it so you can begin customizing the template according to your needs.
- The PowerPoint template has several areas that can be easily edited. There are three main areas that are presented such as low quality product, high pricing and poor support.
- Each of these areas cover common problems that may be affecting customer satisfaction ranging from poor materials, ineffective marketing, long hold times and others. Simply edit these to fit your own details and what will be presented for discussion.
Tips for Using the Fishbone Diagram Template
- The fishbone diagram template can be edited to match any other details that are different from the default ones. You can change the font style and color on the presentation slide to what is more pleasing to you.
- If necessary you can insert additional slides to cover other necessary information that needs to be presented to your staff.
Try a visual presentation in your next customer satisfaction training program and help members of your company become more engaged and alert to these important matters. Download the free fishbone diagram template today.
Download: Fishbone Diagram